Work Experience
Experience
October 2022 to present
SERVICE OFFICER, RCBC
Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
Ensures strict implementation and consistent compliance to the bank's policies and procedures, Bangko Sentral ng Pilipinas/AMLA Regulations and other external regulatory rules.
Manages the overall operations of the branch as a servicing channel particularly for cash and tellering functions
July 2018 to September 2022
Branch Service Head, Philippine Business Bank
September 2016 to June 2018
Accounting Assistant, Philippine Business Bank
October 2014 to August 2016
Customer Service Assistant/Teller , Philippine Business Bank
Responsible for directing, supervising the branch operational and accounting activities.
Ensures policy of the bank is being followed and performed.
Ensure the accuracy and prompt submission of AMLA reports.
Responsible on journalizing transaction entries for dollar and peso accounts.
Responsible and monitor office supplies, IT Equipment, and other office equipment.
Responsible on processing outward and inward check clearing.
Responsible in account opening
Responsible in processing deposits and cash withdrawals.
Responsible in processing Time Deposit, Manager's Check, Telegraphic transfer and Bank Certification.
Education
2007-2011
University of San Carlos
Bachelor of Science in Management Accounting
Olive Tsai graduated with a Bachelor's Degree from the University of San Carlos, where she majored in Management Accounting.
2012-2013
Saint Vincent's College
Olive Tsai got her 2nd Degree from Saint Vincent's College where she majored in Accountancy.
Bachelor of Science in Accountancy
Professional Skills
Time Management
Communication
Organizational Skills
Multitasking
Languages
English (Fluent)
Tagalog (Native)